Having Fun With the Moving Company, Are We?

Imagine this: You hire a moving company over the phone. You have a somewhat unusual request: Several boxes need to be picked up, then stored for a certain time, approximately two or three weeks, and then shipped via major city X to a remote location that will be given later. They say: No problem. You think: Cool. You suggest once they have picked it up they ship it to X right away and store it there until you can tell them the final destination, just to make matters more easy. They say: We can do that. You ask for a quote, they tell you the amount will be around price Y.
So far so good. They show up, load your boxes into a delivery truck and drive away.
Two weeks later you call them, just to check in, and to tell them they'll get the destination shortly. They say: No problem. They also say that once they have the adress, it should take a week to ten days until delivery.
Another week later you tell them the final destination. You ask how long does it take, the answer is: A week to ten days. You verify the price: Around amount Y, as before. Anything else, they say, you shall phone their partner company in city X.
You wait.
You wait.
You wait.
Three weeks later you call the partner company in city X:"Hi, I just wanted to ask where our stuff is." And the guy seems all confused and you hear him filing through paperwork like crazy, and finally he tells you:"I believe your shipment hasn't gotten here yet. It must still be at the point of origin. You have to call them."
You can't believe it. Angrily you call them, but it's after hours, so you leave a message, and you also send an angry email.
The next day they call you back. "Yes, the shipment is still here... but it's scheduled to leave the day after tomorrow..."
Well, what can you do. You reluctantly agree to that.
Next monday you call them again, just to see how it's going. Turns out the shipment still hasn't left. What's with the ships-last-week-thing? What's with the delivery date? Every question you have is answered by the same sermon: It's scheduled for shipping tomorrow.
You feel like smashing your head at the wall at such behaviour. Finally you give in to that and you verify the price again. Still amount Y. At least that.
You wait three days and call them again. Oh, miracle, the stuff has shipped.
After the weekend (we're in week 5 from the date you gave the destination adress to them now) you call the partner company in city X. Guy again goes through files, and says another guy, who right now unfortunately is out for lunch, will call you back asap.
Guy doesn't call back.
You call back the next day.
Same guy from yesterday this time confirms they have the shipment in city X, but the other guy works on that, he's gonna call you back.
Guy doesn't call back.
You call back the next day. This time you ask to speak to someone higher up the foodchain, and they connect you to a woman. She's all apologizing and this and that and understanding and whatnot, and she promises to look into it and will get back to you.
You're sceptical.
She calls back about 20 minutes later and says the problem is that they were under the assumption the destination was a town just outside of city X, and thus not far away. You tell her that's their problem. She promises to work it all out and have word by tomorrow. You say okay.
She doesn't call back the next day.
You call back. She says she was busy. Aha. Then she gives you a delivery date roughly 11 days away. She cannot guarantee it, though. You lose it a bit and pour all your non-satisfaction
as a costumer over her. She again is all understanding and whatnot. You say 11 days from now is ridiculous and they have to do better. She promises to look into that and to call back.
Another weekend passes. Week 6.
Monday evening, after she hasn't called, you call her. She's all like the date I've given you is the best we can do. You say:"You must be kidding, we want a serious discount." She says, for that we have to talk to the main company people back in the city of origin.
On wednesday you talk again to the woman, and because you're finally tired of this whole bullshit, and because by now there are only like 5 or so days to go, you tell them to just deliver it on the date they've given.
On thursday you get a call from a guy from the main shipping company back in origin-city. First you think something like now they're going to apologize a bit for all the delay, and for not informing their costumers on a regular basis and so on. But then you realize the guy has nothing of this sort in mind. Instead he tells you, that he has to double the price Y, because the original agreement was only for delivery to city X and no further.
You: "Excuse me?"
He seriously repeats what he just said. You say there's no way you can accept that. He actually asks: "Do you want me to leave the stuff in city X?"
You are not a person who gets angry easily. You are not a person who rants a lot. You don't get loud, you don't usually lose it.
This time you do.
Guy, however seems totally unimpressed by it. You feel helpless, but then you remind yourself that the price doesn't really matter to you personally, since you'll be third-party-reimbursed completely anyway. Still, the ignorance of your moving company drives you crazy. You keep ranting. Finally, the guy offers some kind of compromise, price won't be 2 times Y, but Y and a half. Weirdly exhausted you want him to guarantee delivery for sunday. He talks his way out of it. You don't say fuck you, but yes to Y and a half and hang up.
Since then you're hoping they'll deliver on sunday.

To be continued.